Hickstead Hotel

Nice hotel, very spacious room, and very comfortable bed. Very clean and a powerful shower. The late check-in was a real bonus as our ferry to Newhaven didn’t arrive until late. The guy who checked us in was lovely. Fan provided in the room which was a bonus as it was really hot. As we arrived late we didn’t use the bar or restaurant so can’t comment on that.

Lovely grounds and setting, but a little remote as it is set a way back from the main road. Ideal to take your dog, as nice walks around the hotel. Very well signposted from the main road. Good layout with many rooms on the ground floor. Comfortable beds , and very quiet, so we had a good nights sleep. Several rooms with twin beds, which we often struggle to find available. Spacious rooms and bathroom, but a little ‘tired’ with the decor, but nothing major. We didn’t use the breakfast or restaurant facilities. We did arrive early, (approx 1 pm) and thought we would just try to see if the room was available early. Unfortunately there was no one on reception. The only staff member we found was a maintenance man. He was very helpful and radioed through to someone who said the room wouldn’t be available until 3pm (but this was ok, as we expected it) The only other slight issue, was the ‘drain like’ smell in the reception area during the evening. Not a major issue ! I had read other comments in the reviews regarding this. Unfortunately we think it was coming from outside, in the surrounding area, as we noticed it as we drove closer during the evening. I think the staff had tried to camouflage this smell with air fresheners etc (so they were trying their best to resolve it). No smells in the room though. I would however recommend this hotel and we will definitely be staying again in the future. Nice friendly staff. Great price.

I have stayed at the Hickstead several times over the years for work and personal trips. Great location for me close to Brighton and Haywards Heath. Love the setting very quiet. Staff are always fantastic.

We were arriving late (post midnight) and were greeted by the night manager, Michael, who was friendly and helpful throughout. Not only did he get us checked in to our rooms smoothly, but he was also happy to oblige us at the bar, keeping us topped up for a couple of hours whilst we caught up with the day. Having travelled down from up north, and then played a gig in Brighton, without any chance to have a beer and a chat, this was absolutely ideal for us, and very much appreciated. The rooms were very quiet, and spacious, and suitably comfortable. The surrounding area was quiet, and we had no concerns leaving our gear stashed in the van overnight - it felt secure. Would recommend.

The hotel was on lovely grounds (sunset sucker here), I think the ladies name was Rebecca (I’m the one who mentioned the staffi and used to work in a hotel) she was an absolute credit to the hotel! So warm and friendly and every time I went past she made the effort to talk. Thank you to her because it made the stay! The room was 120 and was really nice and cosey! Bed was really good as I have back problems! Nice and quiet!